Of course, you need to know your products when you want to sell them, but first of all, you need to understand the person you want to sell these products to! This might sound very obvious, but it actually isn’t. How many times have I seen beginner sales people...
In 2018, Gartner predicted that 25% of Customer Service Operations would use VCA. Source: Gartner 2018. Extract: Analysts Present Top Predictions for Customer Experience Leaders at the Gartner Customer Experience Summit 2018 in Tokyo, February 19-20 Twenty-five...
Are you missing out on sales because you get discouraged too fast ⁉️ Many clients raise up to 5 major objections or challenging questions before they buy, studies have shown*. ?- The problem is that, by the time the client is finally ready to buy, about 91% of all...
Alright, I can imagine that this question sounds a bit weird. I’m not saying that I would like to. I’m just asking myself whether I would. That’s all. In any case, this is an important question for me. Indeed, whether you are a new recruit in our company or one of...
Many clients raise up to 5 major objections or challenging questions before they buy, studies have shown*.The problem is that, by the time the client is finally ready to buy, about 91% of all sales people already gave up!That means it is the 9% of all salespeople that...
