In 2018, Gartner predicted that 25% of Customer Service Operations would use VCA. Source: Gartner 2018. Extract: Analysts Present Top Predictions for Customer Experience Leaders at the Gartner Customer Experience Summit 2018 in Tokyo, February 19-20 Twenty-five...
Are you missing out on sales because you get discouraged too fast ⁉️ Many clients raise up to 5 major objections or challenging questions before they buy, studies have shown*. ? - The problem is that, by the time the client is finally ready to buy, about 91% of...
Alright, I can imagine that this question sounds a bit weird. I’m not saying that I would like to. I’m just asking myself whether I would. That’s all. In any case, this is an important question for me. Indeed, whether you are a new recruit in our company or one of...
Many clients raise up to 5 major objections or challenging questions before they buy, studies have shown*.The problem is that, by the time the client is finally ready to buy, about 91% of all sales people already gave up!That means it is the 9% of all salespeople that...
I am happy to share exciting news with you: our team has successfully launched the latest version of our Sales Academy! ? It is a series of sales courses that empowers people to enjoy selling and do so effectively and ethically. Thanks to our enthusiastic trainer, ...
Tatiana Donets, part of our Sales Expert Team. If you are in sales, you’ve probably learned the best practice and tips on how to be efficient and successful in the selling process. But are you aware of the things not to do? Despite all...
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